Ad Astra Markets

1. Introduction

Ad Astra Markets LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Ad Astra Markets platform ("Platform").

2. Information We Collect

Personal Information

When you create an account or use our Platform, we may collect:

Name and contact information (email address, phone number)
Business name, address, and type of establishment
Resale certificate number and documentation
Delivery address and instructions
Payment and billing information
Google account information used for authentication

Usage Information

We automatically collect certain information when you access the Platform, including:

Device type, browser type, and operating system
IP address and approximate geographic location
Pages visited, features used, and actions taken on the Platform
Date and time of access
Referring URLs and search terms

3. How We Use Your Information

We use the information we collect to:

Create, maintain, and secure your account
Process commitments, orders, and payments
Coordinate deliveries with our logistics partners
Send notifications about threshold rounds, order status, and approvals
Communicate with you about your account and our services
Improve and optimize the Platform
Comply with legal obligations and enforce our Terms & Conditions
Detect and prevent fraud, abuse, or security incidents

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Suppliers: Aggregated, anonymized order data is shared with suppliers to fulfill bulk orders. Individual buyer identity is not disclosed without your consent.
Logistics Partners: Delivery address and instructions are shared with our third-party logistics providers to facilitate deliveries.
Payment Processors: Payment information is shared with our payment processing partners to complete transactions.
Service Providers: We use third-party services for hosting (Google Cloud/Firebase), analytics, and communication that may process your data on our behalf.
Legal Requirements: We may disclose information if required by law, subpoena, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

5. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication via Google Identity Services, and access controls on our backend systems. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain certain information as required by law, to resolve disputes, or to enforce our agreements. If you request account deletion, we will remove your personal information within thirty (30) days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing of your data
Request portability of your data in a structured format
Withdraw consent where processing is based on consent

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, to request deletion, and to opt out of the sale of personal information (which we do not engage in).

8. Cookies & Tracking

The Platform uses essential cookies and local storage to maintain your authentication session and preferences. We may use analytics tools to understand usage patterns and improve the Platform. We do not use third-party advertising trackers.

9. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Platform or by email. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: brien@adastramarkets.com

Ad Astra Markets LLC
San Francisco Bay Area, California